Privacy Policy

Last updated: April 26, 2026

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GhostVeil LLC ("GhostVeil," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit ghostveil.ai or use our services. By using our site or services, you agree to the terms of this policy.

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit a contact form, start a free trial, or interact with our AI Agent
• Business name and website URL when you inquire about our services
• Messages and communications you send us via our AI Agent chat widget or email

We also collect certain information automatically when you visit our site, including your IP address, browser type, pages visited, and time spent on pages via Google Analytics.

How We Use Your Information

• To respond to your inquiries and deliver the services you request
• To send you service-related communications such as trial confirmations and invoices
• To contact you about your free trial or quote request
• To improve our website and services based on usage patterns
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

AI Agent & Lead Data

When visitors interact with a GhostVeil AI Agent deployed on your website, contact information they voluntarily provide (name, email, phone) is captured and delivered to you — the business owner — via instant email alert and your GhostVeil client dashboard. GhostVeil stores this lead data to power the dashboard and improve the AI Agent's performance. Lead data is not sold or shared with outside parties.

Cookies & Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics uses cookies — small text files stored on your device. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. We also use Google Ads conversion tracking to measure the effectiveness of our advertising.

Data Retention

We retain your personal information for as long as needed to provide our services or as required by law. Lead data captured through our AI Agent is retained for the duration of your service agreement. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, contact us at info@ghostveil.ai. We will respond within 30 days.

Third-Party Services

Our website uses the following third-party services, each with their own privacy policies:

• Google Analytics & Google Ads — usage and conversion tracking
• Font Awesome — icon library (CDN)
• Google Fonts — typography (CDN)
• GhostVeil AI Widget — ghostveil.ai chat infrastructure

Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Continued use of our services after changes constitutes your acceptance of the updated policy.

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